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I’m not a “miss”

I’ve been analyzing some of the things that bug me recently… so let’s chat about another one of my pet peeves. I probably shouldn’t say this, but I tend to have a lot of trouble with waitresses (I’m...

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It’s the Thought that Counts

I’ve got to admit that I’m sick of hearing the raging debate about whether you should say “Merry Christmas” or “Happy Holidays” to people. Yeah, yeah, yeah I know we don’t want to offend people, but...

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OmniPods in the Freezer

OmniPods in the freezer I will never again try not to be angry when my phone or computer give me little hassles. I experienced my first PDM error with my OmniPod system. I kind of freaked out, but I...

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What’s in a name?

We’ve got a lot of letters in our name. We know this and try to make it as easy as possible. I got incredibly used to saying, “With an E” right after giving my last name. So the transition to a just as...

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Press Pause

I complain about doctors, hospitals, blood tests, insurance companies and the general lack of communication that seems to take place anytime medicine is involved. My insurance and hospital forgot how...

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You’re Doing It Wrong

I shoo’d a very pleasant salesman (let’s call him Steve since I can’t remember his name) out of our office yesterday. He was selling pampering packages at a “newly opened” spa down the street at a very...

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Spend Time Listening

It’s been awhile since I posted anything significant about diabetes. I still have diabetes. It still creeps into every aspect of my life, it especially horns in on my sleeping as of late. I started...

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My ears are still ringing

A couple of weeks ago, two pods in a row failed in priming. Halfway through the automatic priming process, they emitted their ear-splitting sound and the PDM said that insulin delivery was stopped and...

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Feeling Left Out

I’m back on the customer service, good communication, former car dealership employee platform. In late December, I traded in my car for a newer model. It wasn’t a stellar experience, but it also wasn’t...

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Best Friend or Big Brother?

People tend to get creeped out when they learn of stores tracking their shopping habits. Like when Target can predict a pregnancy. As a communications professional, I find these things interesting, but...

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Whatever happened to customer service?

If you haven’t noticed by now, I appreciate good customer service and get upset with poor service. I haven’t really ranted about customer service for awhile so… 48-Hours to Schedule an Oil Change When...

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